HESA 4001

This course seeks to help students to examine what managers do to add value to their organizations. As a starting point we will briefly explore the evolution of management theories, comparing the founding theories with more recent literature. We will also examine the role of managers in public organizations such as hospitals. Finally, we will examine specific skills and duties of healthcare managers including: leadership, power, motivation, decision making, communication, teamwork, conflict resolution, organizational change, and others. Learning is facilitated through a mix of individual study and group discussions, and direct feedback from the instructor.