MGMT 2902

Ever wonder how great ideas turn into innovative solutions people, organizations or communities want to adopt? In today's highly dynamic workplaces, innovation has become not only a priority, but a driving force in the pursuit of financial returns, competitive edge and social impact / social good. Moreover, employers such as Pixar, AirBnb, the Government of Canada and the United Nations, to name a few, have identified the ability to promote innovation and engage in creative practices as essential competencies for their employees and future leaders. Many of these organizations adopt an approach to innovative problem solving called Design Thinking. Design Thinking’s mindset, process and rich collection of methods emphasize the importance of keeping an understanding of people and communities at the core of problem-solving efforts. A design thinking exercise offers the promise of producing ideas and solutions that are desirable for the user (of a product or service), customer or community.