BUSN 3390
Continuous Improvement
This course is designed to improve the student’s ability to design, execute and control the operations of an organization by examining topics such as: process flow design and improvement; push and pull environments; the Define, Measure, Analyze, Improve and Control (DMAIC) quality improvement framework; supplier relationships; and approaches to worker engagement. The focus is on gaining an understanding of the implementation of quality and waste minimization initiatives using industry accepted principles and techniques. Students will conduct a process improvement project, applying the principles and tools of Lean and Six Sigma methodologies. This knowledge can be used to prepare for writing Lean and Six Sigma Green Belt exams.