CRIM 2140

This course focuses on the dynamics of interpersonal communication and professional behaviour present in interviewing situations in the justice system. Personal and professional codes of ethics, confidentiality, values and ethical dilemmas are examined. Attention is given to active listening, response skills, effective inquiry, constructive feedback, elements of verbal and nonverbal communication, and how to structure and facilitate for information in interviews. In-class opportunities are provided for students to challenge, evaluate and shape appropriate professional behaviour and interviewing styles. Opportunities include role-playing, presentations, small group discussion, and simulated interviews. Intended for Criminology and Legal Studies students.