BUS 6790

This course delves into key decisions and techniques used to provide a good or service and deliver customer value in today's global environment. The focus is on modelling service and product delivery systems with emphasis on managerial problems in hospitality, tourism, food and agribusiness organizations. [Equate(s): HTM*6800][Restriction(s): Restricted to Lang Executive MBA and Leadership students.][Department(s): Executive Programs]