OSCM 5110

Students will learn how to identify state-of-the-art developments in information systems and how to adopt advanced information systems to optimize the cost-customer service trade-off, thus safeguarding and enhancing the organization's competitive advantages generated in operations, supply chains and logistics. Students will examine appropriate analysis and implementation tools necessary to match information and communications technologies (i.e., hardware, software, and applications) associated with the sustainable use of equipment, materials, energy, and the workforce on the one hand, with the present and future needs of operations and supply chain management on the other. Students will examine the benefits of current and predicted technologies in areas such as product design, process execution, inventory and quality management, management of supplier and customer relationships, transportation and warehousing, capacity planning, productivity, and an array of related operations and logistics processes everywhere in the end-to-end supply chain.