OSCM 5140

Students will study the principles of Supply Chain Management, organizational function with a decisive impact in the success of the operations of all organizations, their partners, and the end customer of the goods and services that they provide. Students will learn how to design and implement supply chain and logistics networks, and how to set and monitor relevant and meaningful metrics leading to competitiveness enhancement. Students will examine in depth the evolving concepts and tools of customer service management, transportation, warehousing, reverse flows, humanitarian logistics, sustainability, and the roles of external forces such as technology, globalization, government regulations, and the growing power of informed customers. Students will apply their knowledge and skills to audit, design, or manage real or simulated supply chain and logistics activities.