XFDC 20101

15 hours online (Formerly XCFR 20101) Begin to develop a personal philosophy for conflict resolution as you explore the benefits mediation and negotiation in a variety of settings. Assess your ability to communicate effectively and discover your personal style of handling conflict. Recognize the importance of separating the people from the problem and begin to apply conflict management processes. Section information text: This course has a different start and end date than the regular academic schedule.