AGFS 3327

The study and practice of basic interpersonal communication skills, such as open- and closed- questions, paraphrasing, reflection of feeling, reflection of meaning, and confrontation, for professionals in work environments such as child and youth care, family services, eldercare, and teaching environments. Emphasis is placed on helping people understand their situations from a variety of perspectives through the use of empathetic listening skills. Note: Students who have received credit for FSGN 3327 may not take this course for credit.