HMGT 5520
Service Quality Management
Lec A selected
Other hours per term: 36-0-0 This course provides students with a solid foundation of all the core elements of quality improvement in health organizations. Comprehensive coverage of the fundamental concepts, tools, data collection and management techniques through which quality management and improvement can be delivered in a health setting. Prerequisite(s): Admission to a graduate program Section information text: Note: This course is a combination of in-person and online delivery.
Sections
Lecture
Lec A
Fri 16:00-21:00
Syllabus
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