MMGT 5170

Other hours per term: 18-0-0 Students will examine the nature of power, influence and the development of long-term business relationships with customers, suppliers, funders and other key stakeholders in the organization. Students will learn techniques to improve persuasiveness and influence, refine interpersonal verbal and non-verbal communication skills, and consider ethical issues in stakeholder relationships. Students will also examine approaches to negotiation, including strategy and tactics, types of negotiation relationships, and the characteristics of an effective negotiator. Prerequisite(s): Admission to a graduate program