ADMN 263

Customer Service Strategies

Lec S01 selected

This course covers customer service and responsible gaming concepts as applied to the service, hospitality, tourism, and gaming entertainment industries. It focuses on customer service strategies and covers concepts, issues, trends, and best practices related to responsible gaming, communication, relationship building, customer loyalty, diversity, and technological changes. Section information text: Restricted to FNUniv Regina campus. Course is videoed to another location.

Sections

Lecture, pick one

Lec S01

Tue, Thu 10:00-11:15

Tue, Thu10:00-11:15First Nations Univ of Canada 303010043

Lec S02

Tue, Thu 10:00-11:15

Tue, Thu10:00-11:15First Nations Univ of Canada 303010044

Lec S10

Tue, Thu 10:00-11:15

Tue, Thu10:00-11:15FN Prince Albert Central Bldg B1510045

Lec S43

Tue, Thu 10:00-11:15

Tue, Thu10:00-11:15Remote - synchronous10046

Lec S80

Tue, Thu 10:00-11:15

Tue, Thu10:00-11:15Remote - synchronous10047

Syllabus

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